Knowledgewire Systems

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Call Support

Customer support through multiple channels with quick access and short response times.

Customised Support
Expertly managed support to suit your requirements and all the benefits of Call Support.


TalkSheet Support Comparison

 

Services

Call Support*

Customised Support**

 

Use

Unlimited

Unlimited

 

Response Time

Within 4 hours

Within 2 hours

 

Phone Support

check

check

 

Functionality Updates

check

check

 

On-going Software Maintenance

check

check

 

On-line Customer Portal

check

check

 

Dedicated Customer Contact

cost

 

Developer Support

cost

check = Included in fees      cost = Additional fees apply

*Support 9am-5pm (excluding holidays) **Support 8am-6pm