A Comprehensive Travel System
Customer facing companies should know about every interaction they have had with each customer regardless of how it is initiated, be it to a call centre, over the internet, in a branch, by phone or post. The view should be complete, whether the customer is responding to a campaign or is initiating the enquiry.TalkSheet Travel is rich with functionality with applications including a fully integrated dynamic packaging system that integrates seamlessly into sales, marketing, analytics and other powerful functions that will empower you to gain full visibility of your company.
With features based on input from travel companies, TalkSheet Travel makes holiday advisors more effective, efficient, and customer focused.
Delight Customers
With TalkSheet Travel, advisors will be transformed into experts with easy to use applications and functions that provide a single view of the customer and a comprehensive application complete with CTI integration. Real time reporting also provides supervisors and managers with a single view of the business for any response to changes.
